For individuals residing in the United States, you may also refer to the Addition U.S. Consumer Privacy Notice, included below, which provides additional details about Addition’s collection, use, and sharing of your personal information in connection with the financial services that it provides to individuals, and rights you may have under federal law.
Please read this Policy carefully to understand our policies and practices regarding your information. By continuing to interact with our Services, you are consenting to the practices described in this Policy. This Policy may change from time to time (see Changes to this Policy). Your continued use of this Website or our other Services after we make changes is deemed acceptance of those changes, so please check the Policy periodically for updates.
We collect several types of information that may identify or reasonably be associated with you (“personal information”) when you use our Services, including:
Identification information, such as your name, business and personal email address, zip code, phone number, authentication credentials (for example, information you use to log in to your Addition account), mailing address; date of birth; and information from your social media profile(s), if you choose to link them to your Addition account or to otherwise use our Services.
Financial information, such as information about your salary, bonuses, and other income, stock options offered by your employer, tax filing status, property taxes and mortgage interest amounts, contributions to employer-sponsored health and retirement plans, and your financial goals.
Information for identity verification, such as, where lawful and as applicable, your government-issued identification number, information about you for fraud detection purposes, or as may otherwise be required or permitted by applicable law.
Conference and meeting information, such as when you use our Services to make, accept, or request meetings with financial advisors. This information may include when and where your meetings occur, the names of the parties or individuals that you intend to meet with, and description of meeting topics.
Other information, including your photograph, if you choose to upload a picture to the Services; responses to our blog posts and articles, if you choose to provide them; and other information that you may voluntarily provide in connection with participation in our marketing communications; suggestions for improvements or referrals that you may submit; or any other actions you perform on the Services.
Information about your internet connection, the equipment you use to access our Website and other Services, and usage details, such as IP addresses, device-specific identifiers, and information collected through cookies, web beacons, and other tracking technologies.
Directly from you when you provide it to us, such as by filling in forms on our Website, creating an Addition account, or by otherwise interacting with our Services.
Automatically as you navigate through the Website and use our other Services. The technologies we use for this automatic data collection may include:
Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
From our group companies, affiliates, and business partners.
From third parties and publicly available or other trusted sources, including from third-party identity verification services.
Providing, Improving, and Developing our Services.
Complying with our legal obligations and resolving any disputes that may arise between you and us.
Conducting investigations and responding to lawful requests for information from authorities.
Ensuring compliance with our Terms of Service or other applicable agreements or policies
Preventing, investigating, and reporting fraud or other potentially prohibited, malicious, or illegal activities, as determined at our discretion.
Connecting you with financial advisors, accountants, and other financial professionals.
Measuring, tracking and analyzing trends and usage in connection with your use or the performance of our Services.
Carrying out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Communicating with you about our Services and other information we think you may find useful or which you have requested from us. If we send you marketing emails, each email will have instructions on how you can “opt out” of getting future marketing from us.
Fulfilling any other purpose for which you provide us with information about you
We may share aggregated and anonymized information that does not specifically identify you or any individual user of our Services without restriction. We may share your personal information with the following categories of service providers and third parties:
With other users of our Services with whom you interact.
With financial professionals, in order to provide our Services to you.
With our affiliates and group companies. For example, we may share your information internally to understand how you engage with Addition company products to help make our Services better for you and for everyone, and to help us build Services tailored to your preferences.
With third parties related to any cash-back reward or other incentive program that you have opted into voluntarily in connection with our Services.
With our service providers who help us provide, maintain, and improve our Services (e.g., vendors who help us with fraud prevention, identity verification, and fee collection services); or with service providers that help us run our advertising campaigns, contests, special offers, or other events or activities, or that otherwise assist us in providing our Services.
As is reasonably necessary, determined at our discretion (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from creditors, tax authorities, law enforcement agencies, in response to a garnishment, levy, or lien notice, etc.); (ii) to establish, exercise or defend our legal rights; (iii) to enforce or comply with other applicable agreements or policies; (iv) to protect our or our customers’ rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services or the public from harm, fraud, or potentially prohibited or illegal activities.
Addition applies commercially reasonable technical, administrative and organizational security measures to prevent against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access to its systems and environment.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain of our Services, you are responsible for keeping the password confidential. We ask you not to share your password with anyone.
Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to us through our Services, including on our Website. If you are under the age of 13, you may not have an Addition Account or use our Services. We do not knowingly process any information from, or direct any of our products or services to, children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. To opt-out of targeted advertising involving our Website, you may do so by visiting the Network Advertising Initiative opt-out page (https://optout.networkadvertising.org/?c=1).
For opt-outs from interest-based advertising related to our mobile application, please refer to instructions provided by your mobile operating system provider. You may also you may download and use an opt-out application, such as DAA's AppChoices App (https://youradchoices.com/appchoices) or the Trustee Privacy App (https://trustarc.com/).
Closure or deletion of your Addition account may mean that you permanently lose access to the personal information and data associated with the Addition account. Certain personal information or de-identified information associated with your Addition account may nonetheless remain on systems owned or maintained by Addition for up to ten years where required to comply with the law, our contractual obligations, or carrying out legitimate business functions. To comply with legal and regulatory obligations, we retain certain personal information associated with rejected applications for Addition accounts for up to ten years.
To exercise your choices about your personal information, please contact our Customer Experience team at email@example.com. You may also request that we correct inaccurate information we may have about you. We will need to verify your relationship to the Addition account (for example, if you are an administrator of an Addition account) and verify your identity. If you are an end user of Addition's services and not a direct customer of Addition (for example, your company uses Addition and you are an employee or authorized representative of that company), you should direct requests relating to your personal information to the administrator of your company’s Addition account. We will not discriminate against you for exercising any of your rights.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
For opt-outs from interest-based advertising related to our mobile application, please refer to instructions provided by your mobile operating system provider. You may also you may download and use an opt-out application, such as DAA's AppChoices App or the Truste Privacy App.
Your name, address, and other contact information.
Your date of birth.
Income, securities holdings, and similar financial information.
Device information, including your IP address, MAC address, and device ID.
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reason Addition chooses to share; and whether you can limit this sharing.
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Provide information to us in response to questions
Use of our services
affiliates from using your information to market to you;
sharing for nonaffiliates to market to you;
for joint marketing with other financial companies