Information we collect about you and how we collect it
Information we collect about you
We collect several types of information that may identify or reasonably be associated with you (“personal information”) when you use our Services, including:
Identification information, such as your name, business and personal email address, zip code, phone number, authentication credentials (for example, information you use to log in to your Addition account), mailing address; date of birth; and information from your social media profile(s), if you choose to link them to your Addition account or to otherwise use our Services.
Financial information, such as information about your salary, bonuses, and other income, stock options offered by your employer, tax filing status, property taxes and mortgage interest amounts, contributions to employer-sponsored health and retirement plans, and your financial goals.
Information for identity verification, such as, where lawful and as applicable, your government-issued identification number, information about you for fraud detection purposes, or as may otherwise be required or permitted by applicable law.
Conference and meeting information, such as when you use our Services to make, accept, or request meetings with financial advisors. This information may include when and where your meetings occur, the names of the parties or individuals that you intend to meet with, and description of meeting topics.
Other information, including your photograph, if you choose to upload a picture to the Services; responses to our blog posts and articles, if you choose to provide them; and other information that you may voluntarily provide in connection with participation in our marketing communications; suggestions for improvements or referrals that you may submit; or any other actions you perform on the Services.
Information about your internet connection, the equipment you use to access our Website and other Services, and usage details, such as IP addresses, device-specific identifiers, and information collected through cookies, web beacons, and other tracking technologies.
How we collect your information
We collect this information:
Directly from you when you provide it to us, such as by filling in forms on our Website, creating an Addition account, or by otherwise interacting with our Services.
Automatically as you navigate through the Website and use our other Services. The technologies we use for this automatic data collection may include:
First-Party Browser Cookies. A cookie is a small file placed on the hard drive of your computer. First-party cookies are required for technical reasons, such as for our Website to operate properly. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Third Party Browser Cookies. Third-party cookies enable us and the third parties we work with to track our Website visitors and their interests. For example, we use Google Analytics to give us information about how our users engage with our content, such as to assist us in gathering analytics and statistical data in connection with the Website. We do not share personal information with Google Analytics, but it may set and access its own cookies, web beacons and embedded scripts on your device, and may otherwise collect or have access to information about you, including non-personally identifiable information. For more information about how Google collects and manages your information, you may review Google’s privacy policy at https://policies.google.com/privacy?hl=en.
Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
From our group companies, affiliates, and business partners.
From third parties and publicly available or other trusted sources, including from third-party identity verification services.
How we use your information
We may use information about you for the following reasons:
Providing, Improving, and Developing our Services.
Complying with our legal obligations and resolving any disputes that may arise between you and us.
Conducting investigations and responding to lawful requests for information from authorities.
Ensuring compliance with our Terms of Service or other applicable agreements or policies
Preventing, investigating, and reporting fraud or other potentially prohibited, malicious, or illegal activities, as determined at our discretion.
Connecting you with financial advisors, accountants, and other financial professionals.
Measuring, tracking and analyzing trends and usage in connection with your use or the performance of our Services.
Carrying out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Communicating with you about our Services and other information we think you may find useful or which you have requested from us. If we send you marketing emails, each email will have instructions on how you can “opt out” of getting future marketing from us.
Fulfilling any other purpose for which you provide us with information about you
Cookies and other tracking technologies
We also may use cookies and other tracking technologies to collect information about your online activities over time and across third-party websites or other online services. Click here for information on how you can opt out of this type of tracking on this Website. Our Website does not respond to Do Not Track (“DNT”) signals that can be sent by some browsers, because no DNT standard has been adopted by the World Wide Web Consortium at this time
Some content or applications, including advertisements, on the Website or our other Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. For information about how you can opt out of receiving targeted advertising from many providers, see Your choices about your information, below.
How we share your information
We may share aggregated and anonymized information that does not specifically identify you or any individual user of our Services without restriction. We may share your personal information with the following categories of service providers and third parties:
With other users of our Services with whom you interact.
With financial professionals, in order to provide our Services to you.
With our affiliates and group companies. For example, we may share your information internally to understand how you engage with Addition company products to help make our Services better for you and for everyone, and to help us build Services tailored to your preferences.
With third parties related to any cash-back reward or other incentive program that you have opted into voluntarily in connection with our Services.
With our service providers who help us provide, maintain, and improve our Services (e.g., vendors who help us with fraud prevention, identity verification, and fee collection services); or with service providers that help us run our advertising campaigns, contests, special offers, or other events or activities, or that otherwise assist us in providing our Services.
As is reasonably necessary, determined at our discretion (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from creditors, tax authorities, law enforcement agencies, in response to a garnishment, levy, or lien notice, etc.); (ii) to establish, exercise or defend our legal rights; (iii) to enforce or comply with other applicable agreements or policies; (iv) to protect our or our customers’ rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services or the public from harm, fraud, or potentially prohibited or illegal activities.
Other important information
Security
Addition applies commercially reasonable technical, administrative and organizational security measures to prevent against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access to its systems and environment.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain of our Services, you are responsible for keeping the password confidential. We ask you not to share your password with anyone.
Use By Minors
Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to us through our Services, including on our Website. If you are under the age of 13, you may not have an Addition Account or use our Services. We do not knowingly process any information from, or direct any of our products or services to, children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at support@additionwealth.com.
Your choices about your information
Electronic communications
You may choose not to receive promotional emails from us by following the unsubscribe/opt-out instructions in those emails, but we may still send you non-promotional messages relating to your access to or use of our Services, and informational messages that relate to, for example, updates to our Terms of Use, this Privacy Policy, security alerts, and other similar notices.
Tracking technologies and advertising
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may be inaccessible or not function properly.
If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. To opt-out of targeted advertising involving our Website, you may do so by visiting the Network Advertising Initiative opt-out page (https://optout.networkadvertising.org/?c=1).
For opt-outs from interest-based advertising related to our mobile application, please refer to instructions provided by your mobile operating system provider. You may also you may download and use an opt-out application, such as DAA's AppChoices App (https://youradchoices.com/appchoices) or the Trustee Privacy App (https://trustarc.com/).
Deletion or closure of an Addition account
Closure or deletion of your Addition account may mean that you permanently lose access to the personal information and data associated with the Addition account. Certain personal information or de-identified information associated with your Addition account may nonetheless remain on systems owned or maintained by Addition for up to ten years where required to comply with the law, our contractual obligations, or carrying out legitimate business functions. To comply with legal and regulatory obligations, we retain certain personal information associated with rejected applications for Addition accounts for up to ten years.
Exercising your choices
To exercise your choices about your personal information, please contact our Customer Experience team at support@additionwealth.com. You may also request that we correct inaccurate information we may have about you. We will need to verify your relationship to the Addition account (for example, if you are an administrator of an Addition account) and verify your identity. If you are an end user of Addition's services and not a direct customer of Addition (for example, your company uses Addition and you are an employee or authorized representative of that company), you should direct requests relating to your personal information to the administrator of your company’s Addition account. We will not discriminate against you for exercising any of your rights.
Changes to this policy
It is our policy to post any changes we make to this Privacy Policy on this page of our Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
Contact information
Please contact our privacy team with any questions or concerns regarding this Privacy Policy:
Retire Sound, Inc.
support@additionwealth.com
43 W 23rd St
New York, NY 10010
(347) 674-8954
